What Information We Gather and Why
When you open an account, we collect your name, email address, date of birth, and the information needed to verify your identity under applicable state law. If you fund your account through PayPal or Venmo, we receive a transaction reference and payment status — we do
-
1
not store your full payment credentials on our servers. Play+ prepaid card activity is logged at the account level for reconciliation purposes. We also collect device identifiers, browser type, and session timestamps each time you access the platform from a phone or browser. This data lets
-
2
us keep your account secure, resolve support requests quickly, and comply with the reporting obligations that apply in eligible states. We do not sell your personal data to third-party marketers. Analytics partners may receive anonymized, aggregated usage data — never individually identifiable records. You can request
-
3
a full copy of the data attached to your account by contacting our support team through the channels listed below. Access to the platform and how state law applies to your account depends on where you are located; eligibility is governed by local law in eligible
-
4
states.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.